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Terms and Conditions

Last updated: March 2026

Welcome to HomeKOG (homekog.co.uk). By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

1. About Us

HomeKOG is a lead-generation service that connects users with third-party service providers, including but not limited to heating, boiler installation, repair, and home-improvement professionals.

We do not directly provide these services ourselves.

2. Use of the Website

By using this website, you agree:

  • To use it only for lawful purposes
  • Not to misuse, disrupt, or attempt to gain unauthorised access
  • Not to submit false or misleading information

We reserve the right to restrict or terminate access if misuse is detected.

3. Lead Generation Service

When you submit your details:

  • You agree that we may share your information with relevant third-party providers
  • These providers may contact you via phone, email, or SMS

We do not guarantee:

  • That you will be contacted
  • The quality, suitability, or availability of any service provider
  • Any quotes, pricing, or outcomes

4. Commission Disclosure

HomeKOG operates as a commercial lead generation service.

We may receive payment, commission, or other financial benefits from third-party providers in exchange for referring your enquiry or contact details.

This does not affect the price you are quoted, but it may influence which providers you are connected with.

5. GDPR & Data Protection

HomeKOG complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By submitting your details, you explicitly consent to:

  • The collection and processing of your personal data
  • The sharing of your data with relevant third-party providers
  • Being contacted regarding your enquiry

Legal basis for processing:

  • Consent (Article 6(1)(a))
  • Legitimate interest (Article 6(1)(f)) for matching you with suitable providers

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

For full details, please refer to our Privacy Policy.

6. Marketing & Contact Consent

By submitting your information, you agree that:

  • You may be contacted by phone, email, or SMS
  • Contact may be made by HomeKOG or third-party providers
  • Contact may occur even if your number is registered with the TPS (Telephone Preference Service), where consent has been given

You can withdraw consent at any time by contacting us.

7. Call Recording Disclosure

Calls made to or from HomeKOG or our partners may be recorded for:

  • Quality assurance
  • Training purposes
  • Compliance and dispute resolution

By engaging in phone communication, you consent to such recording.

8. No Endorsement or Liability

HomeKOG:

  • Does not endorse or guarantee any third-party provider
  • Is not responsible for any work carried out by third parties
  • Is not liable for any loss, damage, or dispute arising from services you receive

Any agreement you enter into is directly between you and the provider.

9. User Responsibilities

You agree:

  • To provide accurate and complete information
  • To carry out your own due diligence before entering into agreements
  • That any decisions made are your own responsibility

10. Intellectual Property

All content on this website, including:

  • Text
  • Branding
  • Logos
  • Design

is owned by or licensed to HomeKOG and is protected by intellectual property laws.

You may not reproduce or distribute content without permission.

11. Website Availability

We do not guarantee:

  • That the website will always be available
  • That it will be error-free or secure

We may suspend or modify the website at any time without notice.

12. Third-Party Links

This website may contain links to third-party websites.
We are not responsible for their content, policies, or practices.

13. Limitation of Liability

To the fullest extent permitted by law, HomeKOG shall not be liable for:

  • Any indirect or consequential loss
  • Loss of profits, business, or data
  • Any issues arising from third-party services

14. Changes to These Terms

We may update these Terms at any time.
Changes will be posted on this page with an updated date.

15. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

If you have any questions, please contact:

Email: admin@homekog.co.uk
Website: homekog.co.uk