Get a quote

Privacy Policy

Last updated: March 2026

This Privacy Policy explains how HomeKOG (homekog.co.uk) collects, uses, and protects your personal data when you use our website.

1. Who We Are

HomeKOG is a lead generation service that connects users with third-party providers for services such as boiler installation, repair, and home improvements.

For the purposes of data protection law, HomeKOG is the data controller of your personal data.

2. What Data We Collect

We may collect and process the following personal data:

  • Name
  • Email address
  • Phone number
  • Postcode and address details
  • Information about your enquiry (e.g. boiler/service requirements)
  • IP address and technical data (via cookies and analytics tools)

3. How We Collect Your Data

We collect data when you:

  • Fill out forms on our website
  • Request quotes or services
  • Contact us directly
  • Use our website (via cookies and tracking technologies)

4. How We Use Your Data

We use your personal data to:

  • Connect you with relevant third-party service providers
  • Respond to your enquiries
  • Improve our website and services
  • Analyse website performance
  • Comply with legal obligations

5. Sharing Your Data

By submitting your details, you agree that we may share your information with selected third-party providers who may contact you.

These may include:

  • Boiler installers and engineers
  • Home service providers
  • Partner networks

We do not sell your personal data to unrelated third parties.

6. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – when you submit your details and agree to be contacted
  • Legitimate interests – to operate and improve our lead generation services

7. Marketing and Contact

By submitting your details, you consent to being contacted via:

  • Phone
  • Email
  • SMS

This may include contact from third-party providers.

You may withdraw your consent at any time.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal and regulatory requirements

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the:

Website: https://www.ico.org.uk

10. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

11. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyse traffic
  • Support advertising and marketing

For full details, please see our Cookie Policy.

12. Third-Party Services

We may use third-party services such as:

  • Analytics providers (e.g. Google Analytics)
  • Advertising platforms (e.g. Google Ads, Meta Ads)

These providers may process your data in accordance with their own privacy policies.

13. International Data Transfers

Some third-party providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection laws.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated date.

15. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

HomeKOG
Email: admin@homekog.co.uk
Website: homekog.co.uk